USE OF PERSONAL DATA
It is noted that AKAKIA PUBLICATIONS does not collect and does not store your card information in any way.
CREDIT/DEBIT CARD
When ordering the products you have added to your cart, you will be asked to choose the payment method. If you choose to pay by credit/debit/prepaid card, it should be noted that AKAKIA PUBLICATIONS does not collect and does not store your card details in any way. For this operation, we use accredited and secure international services such as Paypal, Stripe, etc.
After ordering the products you have added to your cart, you will be asked to choose the payment method. If you choose to pay through Paypal, Stripe, you will be automatically redirected to the respective sites where you can make the payment according to the instructions you will receive.
AKAKIA PUBLICATIONS does not intervene at any stage of the online card payment procedure.
COURIERS
The delivery of ordered products to our customers is carried out by a courier company in Romania with whom we collaborate. For this purpose, AKAKIA PUBLICATIONS transmits your personal information, such as the name and shipping address, to the collaborating courier company, so that the delivery of your order can be possible.
PRODUCT DELIVERY
The products are delivered to the address you provided during the order process and in accordance with the delivery times indicated for each region. The mentioned delivery times are indicative and are based on the information provided by the courier. AKAKIA PUBLICATIONS does not assume responsibility for changes to these hours or for cases of delayed shipment due to the courier or force majeure reasons. AKAKIA PUBLICATIONS reserves the right to adjust the displayed shipping prices without notice, but undertakes to apply the price displayed at the time of ordering.
Delivery of products to the customer cannot be executed at a specific time indicated by the customer.
In cases where the weight of the order or the dimensions of the package exceed the permitted limits for shipment, we reserve the right to split the delivery into smaller loads/parcels.
Upon receipt of the order, you must check the products received. If you notice any damage to the packaging upon receipt of your order, you must inform us immediately by email at publications@akakia.ro. Additionally, you must send us more details about the damage within twenty-four (24) hours of receiving the product, by email at publications@akakia.ro.
Otherwise, AKAKIA PUBLICATIONS assumes no responsibility for any damages.
In case of refusal or impossibility to receive a product from you, we reserve all legal rights for damages suffered.
If the products are returned to AKAKIA PUBLICATIONS due to an incorrect or incomplete address, the shipping costs are not refundable. If additional transportation costs are incurred, AKAKIA PUBLICATIONS may charge additional shipping costs.
The goods travel on behalf of the customer. Until the full price is paid, the goods remain the property of AKAKIA PUBLICATIONS.
DIGITAL/ ELECTRONIC BOOKS (Ebooks)
Viewing and reading digital/electronic books (ebooks) is done exclusively on the user's personal computer or another digital reading device. Reproducing the digital forms received by the user in more than one copy for each of them is prohibited, as well as making them fully or partially available to third parties, with or without compensation.
The copyright of the content and any digital material contained in the digital/electronic books (ebooks) belongs exclusively to their authors. AKAKIA PUBLICATIONS does not assume responsibility for this content. In case the content of a digital/electronic book (ebook) changes following a relevant modification by its author, AKAKIA PUBLICATIONS may inform the user if the relevant information is received for the first time from the author. This situation in no way gives the user the right to request a refund of the paid price.
AKAKIA PUBLICATIONS does not assume responsibility for the malfunctions that may occur on the user's personal computer or digital reading device, both due to improper or incorrect use of the offered product, and due to defects that may be caused by the digitalized form of the digital/ebook received by the user.
Changing, canceling, or returning any digital product (Digital/eBook) is not accepted.
The document for purchasing digital/electronic books (ebooks) is sent in electronic form to the email address mentioned by the user in their order.
UNFORSEEN EVENTS
If due to unforeseen events (such as strikes, weather conditions, etc.), we are unable to fulfil your order within the predetermined timeframe, we will contact you to inform whether you wish to proceed with the completion of your order according to the new dates and in a new period.
RETURN POLICY
In the event of a return by the customer to AKAKIA PUBLICATIONS, this return is only accepted if the product is in its original condition. A necessary condition for returning any product to AKAKIA PUBLICATIONS is for the customer to send an email to publications@akakia.ro within fourteen (14) days from the date of receiving the product, explaining the reasons for the return.
AKAKIA PUBLICATIONS does not accept, allow, or bear any responsibility for returns requested after the fourteen (14) day period from the date of receipt.
The return costs are borne by the customer in this case, and the return fee from you is 15 RON.
In case the delivered product is defective, you can return it within seven (7) days to be replaced with a new one. In this case, AKAKIA PUBLICATIONS covers the return costs from your address.
ORDER CANCELLATION
An order can be cancelled only if the process of sending your order has NOT begun. Upon confirmation of your order, you will receive a confirmation email, which is considered a purchase order. At this stage, you can cancel your order by email at publications@akakia.ro. Then you will receive a message when your order has been paid for and shipped, and finally, after you have paid for your order, you will also receive the purchase invoice by email.
PAYMENT METHODS/CREDIT/DEBIT CARD
When ordering the products you have added to your cart, you will be asked to choose the payment method. If you choose to pay by credit/debit/prepaid card, please note that AKAKIA does not collect or store any details of your card. For this operation, we use accredited and secure international services such as PayPal, Stripe, etc.
After ordering the products you have added to your cart, you will be asked to choose the payment method. If you choose to pay via PayPal, Stripe, you will be automatically redirected to the respective websites where you can make the payment according to the instructions you will receive.
AKAKIA does not intervene at any stage of the online card payment process.
DISCOUNT COUPONS
AKAKIA PUBLICATIONS may offer discount coupons for marketing and promotional purposes. Discount coupons cannot be used in conjunction with any other offer. Only one discount coupon can be used per order. Discount coupons are not exchanged for cash and are valid for a certain period of time.